Welcome to The Evaluation of Master Thesis!
- Case: Your department is searching for cloud services based on the functional requirement (what the business does, like: reporting, sending invoices, etc.)
- Instruction: You will be presented with the functions performed in the business. You can choose your desired funtion that you want to outsource to the cloud service. You can either choose to see further explaination of the service, or if not needed, you can simply choose the "Continue" button.
Have fun and (if you lucky) find the cloud service!
1.0. Strategic Management
- Defintion: Strategic management is the ongoing planning, monitoring, analysis and assessment of all that is necessary for an organization to meet its vision
- Example: EasyJet's vision is "Becoming Europe's preferred short haul airline" and their strategy is low cost. In order to achieve this vision and strategy, they have to manage all aspects of the company like developing strateic goal and objectives, determine measures and benchmark, manage prtfolio, programs, project, etc.
- Synonym: Strategy
2.0. Human Resource
- Definition: This function aims at effective management of people in an organization in order to gain competitive advantage.
- Example: Performance management, compensation management, talent management
- Synonym: HR, HRM
3.0. Information Technology
- Definition: IT management deals with all the management of computer-based activities within an organization
- Example: Some processe belonging to IT management can be: IT strategy management, manage incidents, manage problems, helpdesk, etc.
- Synonym: Computer and Information Systems Management, ITM
4.0. Risk & Compliance
- Defintion:
isk management is predicting and managing risks that could hinder the organization from reliably achieving its objectives under uncertainty. Compliance refers to adhering with the mandated boundaries (laws and regulations) and voluntary boundaries (company's policies, procedures, etc.).
- Example: Some processes in this function can be manage and mitigate enterprise risks, manage compliance, manage internal and external audit, etc.
- Synonym: Governance, risk management, and compliance; GRC
5.0. Public Relations
- Defintion: Public relation management is managing the spread of information between an organization (such as a business, government agency, or a nonprofit organization) and the public.
- Example: Some processes within this function can be manage relationship with stakeholders, managerelationship with media, manage relationship with bsuiness associations and competitors
- Synonym: PR manage
6.0. Finance & Accounting
- Definition: Accounting is the recording of financial transactions for informational and reporting purposes. Finance is the use of accounting information to make investment and monetary decisions required to operate and grow a business
- Example: Some processes in this function can include: Account Payable (AP), Account Receivable (AR), Cost analysis, Internal Audit, etc.
- Synonym: F&A
7.0. Research & Development
- Definition: This function aims at effective management of people in an organization in order to gain competitive advantage.
- Example: Performance management, compensation management, talent management
- Synonym: HR, HRM
8.0. Marketing & Sales
- Definition: Sales is operations and activities involved in promoting and selling goods or services, while marketing is the process or technique of promoting, selling, and distributing a product or service. With that being said, marketing has a vital role in supporting sales.
- Example: Marketing will create awareness, make initial engagement to the potential customers about the products/ services - ad campaigs on TV or billboards, leaflet or flyer; while sales will follow up the leads generated by marketing, building relationship with customers, closing the deal and taking care of after-sales service with customers - like consult customer on the most suitable services, keep in touch with customers, resolve customer complaints, etc.
- Synonym: Marketing, Sales
9.0. Operation
- Definition: Operation concerns with the process of creation of goods and services. It involves planning, organizing, coordinating, and controlling all the resources needed to produce a company’s goods and services.
- Example: In manufacturing it is how the raw materials are transformed into a useable product. In services it is how the service is created (which source, how to transform it into a usable service, etc.)
- Synonym: Operation management
10.0. Organization Asset Management
- Definition: The Asset Management Function provides resources and expertise to support the acquisition, in-service support and disposal of the physical assets required by the organization
- Example: Asset management in a company can range from in sizes: from building blocks, big machinary to small office supplies like paper, pens, files, etc. This function is in charge of assessing new assets, maintaining productive assets as well as dispose unproductive assets.
- Synonym: Asset management